Terms and Conditions

Welcome to Melbourne Filtered Water. These Terms and Conditions (“T&Cs”) govern your use of our website and services. By accessing or using our website (https://www.melbournefilteredwater.com.au/), you agree to these T&Cs. If you disagree with any part of these T&Cs, please discontinue the use of our website and services.

1. Services

Melbourne Filtered Water provides professional water filtration services, including but not limited to:

  • Installation of filtered, boiling, chilled, and sparkling water systems
  • Maintenance and servicing of water filtration systems

These services are offered to both residential and commercial clients across Melbourne and the surrounding areas.

2. Use of Website

  • You agree to use our website for lawful purposes only.
  • You shall not misuse the website, attempt to gain unauthorised access, or transmit any malicious code that could harm the website.
  • Content on this website, including text, images, and videos, is for informational purposes only and may be updated or removed at our discretion.

3. Booking and Payment

  • When booking services, you must provide accurate information.
  • Service costs, including any applicable fees or charges, will be disclosed at the time of booking.
  • Payments can be made using the methods provided. We reserve the right to request a deposit before commencing work.

4. Cancellation and Rescheduling

  • Cancellations made at least 24 hours before the scheduled service will not incur a cancellation fee.
  • For cancellations within 24 hours of service, a cancellation fee may apply.
  • Rescheduling requests are subject to availability.

5. Liability

  • Melbourne Filtered Water takes no responsibility for damage or loss caused by misuse of our services.
  • While we strive to ensure high-quality service, we cannot be held liable for damages resulting from unforeseen circumstances or events beyond our control.
  • Our liability is limited to the total cost of the services provided.

6. Warranties and Guarantees

  • We provide warranties on our services in line with the Australian Consumer Law.
  • Warranty coverage may vary depending on the service provided. Details are available upon request.
  • Warranties do not cover normal wear and tear, misuse, negligence, or third-party damage.

7. Intellectual Property

  • All content, logos, trademarks, and other intellectual property on this website are the property of Melbourne Filtered Water or its licensors.
  • Unauthorised use, reproduction, or distribution of this content is prohibited.

8. Privacy Policy

Melbourne Filtered Water is committed to protecting your privacy. We collect and use personal information only for the purpose of delivering our services. For more details, please refer to our Privacy Policy.

9. Changes to Terms and Conditions

  • We reserve the right to update these T&Cs at any time.
  • Changes will be effective immediately upon posting on this page.
  • Continued use of the website and services constitutes acceptance of the revised T&Cs.

10. Governing Law

These T&Cs are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be resolved in the Australian courts.

11. Contact Us

If you have any questions about these T&Cs, please contact us:

Melbourne Filtered Water
Phone: 0414 389 500
Email: melbournefwc@outlook.com
Website: https://www.melbournefilteredwater.com.au/contact/